Sunday, June 29, 2008

Shop Policies To My Etsy Shop In Your Language

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Welcome
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Each customer is entitled to receive the best service satisfaction guaranteed.

Do you see an item you like in my shop or picture slide show in my shop or in my blog slide show? Please visit:

http://strawberrycouture.blogspot.com
Payment
Gift certificates are available in my blog listed above. This Gift Certificate is valid only in my Etsy shop and is only redeemable here.

SAME DAY SHIPPING FOR PAYMENTS THROUGH PAYPAL ONLY!
MONEY ORDERS WELCOME: I cannot ship item unless I receive payment first. This way, your order will run smoothly.
Shipping
Every item is shipped FIRST CLASS MAIL both domestic and international. However, tracking numbers and insurance DOES NOT apply to INTERNATIONAL first class mail.

Therefore, international customers wishing to purchase insurance MUST use Priority Mail International. Prices begin at $24.95

International first class rates are listed with each item. To upgrade simply convo me and I will send you a paypal invoice for the difference in the shipping upgrade.

My item weights start at 8oz. To view shipping calculator, please visit: http://postcalc.usps.gov/40
SAME DAY SHIPPING FOR PAYMENTS THROUGH PAYPAL ONLY!
MONEY ORDERS WELCOME: I cannot ship item unless I receive payment first.

Each package includes a tracking number. After shipment, the tracking number will be emailed to the buyer.

If you have any questions with this or anything you don't understand, I will be glad to help.
Refunds and Exchanges
If you are not satisfied within one week after receiving your purchase, a refund will be issued through Paypal. This excludes the shipping charge. Buyer must ship back at own expense.
Additional Policies and FAQs
I welcome custom orders. Please allow 2 weeks before completed order is shipped. Please convo me with details about your selected request and I will need your actual email address in order to send you a Paypal invoice so actual payment can be made. I must receive payment up front.

*Trading...
I very rarely do trades on etsy. I sell my handmade items on etsy and other places for the income it brings. I never mind people asking about trades. Please don't take it personally if I decline your trade offer.
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